QFIPay

We are here to help

  • We reply by email, and you can follow your request with a private link
  • Lost your email? We check it is you, then reset your sign in by hand
  • We never ask for your password or a code

Send a request to support

Include the email address on your account and the exact error you saw. It helps us find you faster.

Use an address you can open. This is the only way we can reply to you.

You cannot open the email on your account, so you cannot reset the password yourself.

We will ask a few questions to make sure it is really you, then set up a new sign in. Tell us the email that was on your account, and who invited you.

Never put your password, one time code or PIN in this form. QFIPay staff will never ask you for them.

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